Shipping & Returns

In which countries can deliver

We currently ship by post to the following countries only:

Zone 1:

  • Swiss

Zone 2 (certains pays européens):

  • Germany
  • Austria
  • Belgium
  • Denmark
  • Finland
  • Italy
  • Greece
  • Luxembourg
  • Monaco
  • Holland
  • Norway
  • Portugal
  • Sweden
  • United Kingdoms

Zone 3 (some international countries outside Europe):

  • Australia
  • Canada
  • New Zealand
  • United States

If I am not satisfied with the received product, how do I proceed to return?

If a product does not suit you, you have 30 days from receipt of the package to return it in perfect condition, as recommended in postal rates in effect for the value of your return and accompanied by the original invoice, to following address: Tree Fashion GmbH c / o PESA 2 Rue de l'Industrie CH-1373 Switzerland CHAVORNAY It is very important to send it by registered because we are not responsible for non-receipt of the returned product. You can make the exchange of the product (size, color or other model), or ask for a refund. Thank you fill out the form on the back of the bill to specify your choices and the reasons of your return. All refunds are made within 15 days of receipt of the return package. To request a refund, thank you to redefine your credit card number. For countries outside Switzerland, thank you to specify the customs that is a "return for non-compliance."