Tree Fashion is committed to protecting your privacy and personal data.
Data collection takes place when you use our website, our branded social media pages, and other online services, when you purchase products from our website, or during your visits to our stores.
When you use our Sites, you are subject to this Privacy Policy in force and you signify that you accept the latter..
1. GENERAL INFORMATIONS
The company Tree Fashion gmbh is the data controller and therefore assumes responsibility for the collection and management of the personal data of its users.
2. DATA CONCERNED
We collect data securely and confidentially in order to best optimize your customer experience. These are collected when you :
- Create your customer account,
- Fill out the information fields to make a purchase,
Personal data that we collect or that you choose to provide to us includes, in particular, :
- Your contact details, such as your first and last name, email, telephone number and delivery and billing address,
- User and account data such as your password and unique user ID,
- Personal data such as your date of birth, the history of your online or in-store purchases, your written or telephone exchanges with our customer service,
- Data linked to your navigation on our Site allowing you to identify and geolocate your connection terminal or the pages consulted on the Site.
The data collected includes cookies, IP address, your browsing history, type of terminal and browser, your location, browser language, access provider..
The data collected during your purchasing actions allows us to ensure the delivery of your ordered products, the management of customer relations and your possible complaints as well as the management of requests linked to the exercise of your rights in terms of personal data.
Data is also collected to allow access to our site and its use or to monitor online activity in order to improve the quality of our services and improve your experience..
3. YOUR RIGHTS
In accordance with current regulations, you have different rights regarding your personal data. These rights can be exercised directly and at any time by contacting us by e-mail at serviceclient@estheme.com, simply indicating the reason for your request and the right you wish to exercise..
The rights you benefit from are as follows: :
- The right of access
- The right of rectification
- The right to erasure
- The right to object
- The right to portability or information.
To delete your customer account, simply send us your request to Customer Service.
You also have the right to withdraw your consent, at any time, for any processing that is based on consent. To simply unsubscribe from our newsletter, simply click on the unsubscribe link on each email.
Your personal data is kept for 3 years from the date of your last interaction.
4. COOKIES
As part of the consultation of the Site, navigation cookies may be installed in the visitor's computer and record information relating to the navigation of the visitor's computer on the Site such as the pages consulted, the date and time of consultation, etc. An information banner is then broadcast and allows the visitor to object. At any time, the visitor has the possibility to deactivate any installation of cookies by adapting the configuration of his Internet browser accordingly.
Although most browsers are set by default to accept the installation of cookies, the visitor has the possibility to deactivate the use of cookies by selecting the appropriate settings of his browser. However, the refusal of cookies and other connection cookies may prevent access to certain functionalities, pages and/or spaces of the Site, which the visitor expressly declares to accept.
Google Analytics
Tree Fashion reserves the right to monitor the use of the Site by the visitor using the website analysis service called Google Analytics provided by the Company Google Inc. The Google Analytics system uses cookies (see paragraph above).
The data thus generated by cookies concerning the use of the Site by the user (including the connection IP address) will be transmitted and stored by the Company Google Inc on servers located in the United States. This data will be used for the purpose of evaluating the use of the Site.
Google Inc may communicate this data to third parties in the event of a legal obligation or when these third parties process this data on its behalf, including in particular the publisher of this site. Google Inc will not combine the visitor's IP address with any other data it may hold. The visitor has the option to deactivate the use of cookies by selecting the appropriate browser settings. However, such deactivation could prevent the use of certain functionalities, pages and/or spaces of the Site which the visitor expressly declares to accept.
5. CONTACT US
For any questions relating to the protection of your data, we invite you to contact our Customer Service by email at serviceclient@estheme.com.
6. Legal references
- Law of January 6, 1978 known as “Informatics and freedoms”
- EU Regulation 2016/679 known as “GDPR (General Data Protection Regulation)”